zz77 Privacy Policy

This Privacy Policy ("Policy") describes how zz77 ("we", "us", "Platform") collects, uses, stores, and protects personal information provided by or collected about users ("you", "Player") of the zz77 website at https://zz77.lat and any related services. This Policy applies to all current and former players, registered users, and visitors to the zz77 platform. It should be read together with the zz77 Terms and Conditions, which govern the overall use of the platform.

By accessing or using the zz77 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein. If you do not agree with this Policy, you should not use the zz77 platform. We are committed to handling your personal information with care, transparency, and in accordance with applicable data protection principles.

This Policy may be updated from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify active users of material changes via the platform or by email before changes take effect. The date at the top of this Policy indicates when it was last revised. Continued use of the platform after an updated Policy has been published constitutes your acceptance of the revised terms.

zz77 uses the personal information it collects for the following purposes:

• Account creation and management — to register your account, verify your identity, process your login sessions, and maintain the accurate record of your account status, balance, and transaction history.
• Payment processing — to process your deposits via bKash, Nagad, Rocket, Upay, Visa, or Mastercard; to verify that payment sources are registered in your name; and to process withdrawal requests to your registered payment method.
• Platform security and fraud prevention — to monitor access patterns and account activity for signs of unauthorised access, account sharing, fraud, money laundering, or other prohibited conduct as defined in the zz77 Terms and Conditions.
• Responsible gaming — to monitor gameplay patterns and apply responsible gaming tools where activated, including deposit limits, session reminders, and self-exclusion. We use gameplay data to identify at-risk players and, where appropriate, proactively offer responsible gaming resources.
• Customer support — to respond to your support queries submitted via live chat or email, to investigate complaints or disputes, and to maintain a record of communications for quality assurance and dispute resolution purposes.
• Legal compliance — to meet our obligations under applicable laws and regulations, including age verification requirements, anti-money-laundering (AML) obligations, and any data disclosure required by lawful authority. We will only share data with authorities where legally compelled to do so.

zz77 does not use your personal data for automated decision-making that produces significant legal or similarly significant effects on you without providing a mechanism for human review. All account suspension, closure, and bonus-voiding decisions that rely on automated pattern detection are subject to human review upon request via the support team.

Your personal data may be shared in the following limited circumstances:

• Payment processors and financial service providers — we share the minimum data necessary with payment partners (including bKash, Nagad, Rocket, Upay, and card processing networks) to execute your deposit and withdrawal transactions. These partners are contractually bound to use your data only for the purpose of processing the specific transaction and are prohibited from using it for any other purpose.
• Technology and infrastructure service providers — we use third-party service providers to host the platform, deliver game content (from providers such as Pragmatic Play, Evolution Gaming, and Spribe), and operate support tools. These providers act as data processors on our behalf under contractual data processing agreements and may only process your data as instructed by zz77.
• Legal authorities — we may disclose your personal data to law enforcement agencies, regulatory bodies, or courts where we are legally required to do so by a valid legal process (such as a court order or statutory notice). We will notify you of such disclosure where we are legally permitted to do so.
• Business transfers — in the event of a merger, acquisition, restructuring, or sale of all or part of zz77's business, your personal data may be transferred to the successor entity as part of that transaction. We will notify you via the platform or email before your data is transferred and becomes subject to a different privacy policy.

In every case of third-party data sharing, zz77 takes reasonable steps to ensure that the recipient applies appropriate security measures and uses the shared data only for the limited purpose for which it was shared. We do not transfer personal data to recipients in jurisdictions that do not provide an adequate level of data protection without implementing appropriate safeguards.

The zz77 platform uses cookies and similar browser storage technologies to operate core platform functions and improve your experience. A cookie is a small text file placed on your device by the platform when you visit. Cookies do not contain viruses or malware and cannot execute code. The following table describes the categories of cookies used on the zz77 platform:

You can manage or delete cookies through your browser settings at any time. Note that disabling strictly necessary cookies will impair core platform functionality including login. The zz77 platform does not currently use third-party advertising or retargeting cookies.

To exercise any of your privacy rights, contact the zz77 support team at [email protected] with the subject line clearly indicating the right you wish to exercise (e.g., "Data Erasure Request", "Data Correction Request"). We will acknowledge your request within 5 business days and aim to fully respond within 30 days. Where a request is complex or there are multiple requests, the response period may be extended by up to a further 30 days, in which case we will notify you.

During the registration process, zz77 requires users to confirm that they are at least 21 years of age and conducts age verification checks including document verification where required. If we become aware that we have collected personal data from a person under 21, we will delete that data promptly and close the associated account. If you are a parent or guardian and believe your child has registered on the zz77 platform, please contact us immediately at [email protected] so we can take appropriate action.